Occasionally there were times that we do experience server problems and interruptions in service. We are apologize if you have encountered any problem while using our website. If you have recently attempted to place an order and not sure if your order went through, or if you received an error message, please do not hesitate to email us at info@brainwoodentoys.com, let us know about the problem and we will get back to you as soon as possible. We do check our email daily and we can confirm whether or not your order went through and if your credit card was charged.
During checkout, you will be taken to Paypal website to enter your credit card information. Paypal is safe and a secure way to pay for your order, and you don't need to have a Paypal account. We recommend that you click the "Return to Brain Wooden Toys"button after completing your order to make sure that you receive your order confirmation and receipt.
